We are an online jewelry store selling collections of bracelets, pendants, neckpieces, and rings. We offer elegant pieces of jewelry to suit your everyday mood and style.
Each item is manufactured in India.
If such an activity takes place, please contact our team because sometimes, we prefer to remove a product. However, we can try making it available depending upon the circumstances.
The estimated delivery time depends upon the product you have chosen. It may take 7-20 business days for your product to reach your door.
We process the delivery through trusted sources. It is recommended to check if any delivery service is available in your area through the Pincode. However, if there is not, the product will not be delivered.
Your product is packed carefully in bubble-wrap packaging. If you receive any broken jewelry, please contact our team immediately.
Yes, Swarnish delivers products nationally.
Yes, you can change your shipping address before the dispatch of the order. However, if the order has been dispatched, we will wait for the order to return so we can ship it to your new address. It may prolong the stated delivery period.
You can check the product availability through the box mentioned under each product.
No. We will return all the money if you choose to return the product.
No, we offer free shipping services in case of returning or exchanging an order.
Please note: This service applies to Indian residents only.
No, we do not provide such a facility as of now.
Yes, all the jewelry at Swarnish is certified under SGL, IGI, GIA, HKD, and BIS.
Yes, we can arrange another jewelry certificate for you. However, additional charges may apply. The certificate will be issued as a duplicate with a watermark signature.
Yes, you can re-size your ring. We shall not charge you shipping prices. However, you may be required to pay additional charges if you need a bigger ring. In the opposite case, we shall refund some amount if you require a smaller size. Make sure the process takes place within 30 days of shipping.
Note: This service applies to Indian residents only.
Follow the below-mentioned steps for placing an order.
Yes. You can place an order by phone.
Yes, you will get an order confirmation after placing an order.
Please drop an email or call us to cancel an order.
Log in to your Swarnish account and browse the order history for the details.
Swarnish offers various methods to make payments for your order. You can choose any from Credit Card, Debit Card, Net Banking, and COD. We promise confidentiality for any online transaction.
No, there are not any hidden costs. We encourage transparency for our customer's experience and comfort.
Yes, the prices on Swarnish.com may change with time. The final price of a product can be seen when you choose to checkout.
As soon as we receive our product safely and not damaged, we shall allocate the refunds to your bank within 2-3 working days.
We provide a complimentary ring sizer with your product. If it does not fit, then we shall provide a new ring free of cost within 30 days of shipping. However, after 30 days, we shall charge a small amount for the exchange.
Yes, you are free to do so. However, once you take this step, our agreement and certification will be void, and we will neither exchange nor take the product back after any modifications.
This policy ensures your satisfaction with the product. But if you choose to return it, then we will accept it in the original condition alongside the certification. This applies to Indian residents only.
Also, we will not hold shipping charges in case of return. All your money will be deposited in your bank account. The return shipping is free of charge within the 30-day money-back policy.
Within 30 days of shipping, if you choose to return a product, we will provide a 100% refund, i.e., including shipping prices.
Within 30 days of shipping, we will not charge any shipping prices for exchange or return.
We offer this policy on all Swarnish purchases. The product and its certification can be returned or exchanged based on the market value with deductions; if applicable.
In simple terms, it means the value of the returned product shall be measured with the current price listed on the website.
If you received any discount or free gift during your purchase, we will deduct the free gift value as required. However, you can choose to return the free gift.
Once the deductions are clear, the value will be credited to your Swarnish account. The value is valid for one year and you may use it to purchase anything on the website.
We will refund 90% of your amount if you choose to return the product after making deductions in charges and discounts. The payment will take place through an online transfer within ten days of receiving the receipt.
Note: If any alteration is made to the product, we shall not accept it for exchange or return.
This policy applies to solitaires less than or equal to 10,00,000 purchased from Swarnish, within India. You can exchange or return the product based on the current market value with the original product certificate.
If you received any discount or free gift during your purchase, we will deduct the free gift value as required. However, you can choose to return the free gift.
Once the deductions are clear, the value will be credited to your Swarnish account. The value is valid for one year and you may use it to purchase anything on the website.
We will refund 90% of your amount if you choose to return the product after making deductions in charges and discounts. The payment will take place through an online transfer within ten days of receiving the receipt.
Note: If any alteration is made to the product, we shall not accept it for exchange or return.
Swainish provides free delivery/shipping over all products shipping across India. Our delivery date shall alter depending upon the product and the address. However, you can find products under same-day shipping. Otherwise, the products will be delivered within 7-20 business days.
Note: Business days do not include weekends and public holidays.
We ensure the safety of the products until they reach your doorstep.
We would be happy to receive your feedback. You can reach out to us between 9:00 am to 7:00 pm, 7 days a week.